Free cookie consent management tool by TermsFeed Job - Customer Service Coordinator | Invision Recruitment
Decor

Customer Service Coordinator

Permanent
Hertfordshire
£30,000 - £35,000
Build

Job details

Customer Service Coordinator Required - Cheshunt – Up to £35,000 + 10% Bonus + Package

Based within our client’s regional office, this role is responsible for processing daily defects and EODs for the Regional Customer Service Departments in relation to new build properties under warranty, ensuring all processes and procedures are followed and all records are maintained and accurate at all times.

Key Responsibilities:

  • Ensure all Operatives are completing risk assessments on their PDAs and they call in at the end of the day to promote lone working best practice.
  • Dealing with a high volume of calls and queries in a professional manner.
  • Maximise the efficiency of in-house and 3rd party operatives by booking in works.
  • Booking of all defects to be completed within their given date to achieve or exceed Customer Service KPIs.
  • Obtain estimates and quotes wherever possible and challenge costs.
  • Answer all written and telephone communications to clients and customers and ensure end-users are responded to in a professional manner.
  • Ensure all appropriate contra charge letters are sent to allow maximum cost recovery.

Essential Experience:

  • Previous Customer Service experience is essential.
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy
  • Proactive attitude
  • A real team player
  • Previous experience of working within the Construction industry within a Contractor, Developer or Refurbishment company.

What's In It For You?

  • Up to £35,000 Basic
  • Performance Related Bonus
  • Pension 
  • Healthcare
  • Great continued professional development

If you are interested in this vacancy then please apply today.

Keywords: Cabin Crew, Customer Facing, Residential Development, Residential Contracting

Share job:
Consultant photo
Sam Whitehead
Delivery Consultant - Minor/General Works
Contact Us

Similar vacancies

Senior Quantity Surveyor

  • Permanent
  • London
  • £65,000 - £80,000
Logo: Invision Recruitment

An exciting, up and coming Main Contractor are seeking a Senior Quantity Surveyor to join their team.

Apply

Estimator

  • Permanent
  • Essex
  • £55,000 - £70,000
Logo: Invision Recruitment

A successful construction company are on the search for an experienced Estimator that has a focus within Residential and Commercial.

Apply

Site Manager

  • Permanent
  • Berkshire
  • £50,000 - £55,000
Logo: Invision Recruitment

An exciting opportunity for a Site Manager to join an Award - Winning Main Contractor, to oversee roofing replacements across 25-30 sites within the Bracknell area.

Apply

Assistant Project Coordinator (Construction) - Graduate / Entry Level

  • Permanent
  • Kent, Sussex, Surrey
  • £23,000 - £25,000
Logo: Invision Recruitment

Fantastic opportunity for an Assistant Project Coordinator to work for a Medium-sized main contractor - with a fast progression plan.

Apply

Project Coordinator - Main Contractor

  • Permanent
  • Berkshire
  • £32,000 - £40,000
Logo: Invision Recruitment

Great opportunity for a Project Coordinator to work for a Main Contractor in the Newbury area.

Apply

Design Manager – Main Contractor - New Regional Office

  • Permanent
  • Coventry
  • £60,000 - £80,000
Logo: Invision Recruitment

Exciting opportunity for a Design Manager to join a main contractor who are a leading force in the UK construction industry.

Apply

Senior Quantity Surveyor - Tier 2 Contractor (Healthcare)

  • Permanent
  • Chelmsford
  • £75,000 - £90,000
Logo: Invision Recruitment

Outstanding opportunity for a Senior Quantity Surveyor to work for a Tier 2 Contractor on a new Healthcare project.

Apply

Bid Manager

  • Permanent
  • Hertfordshire
  • £60,000 - £70,000
Logo: Invision Recruitment

A world leader in construction are currently looking for a Bid Manager to join their well-established team in Hertfordshire.

Apply

Technical Lead

  • Permanent
  • Oxfordshire, Berkshire
  • £75,000- £85,000
Logo: Invision Recruitment

Fantastic opportunity for a Senior Technical Coordinator to be based on a new project for a Top Construction company.

Apply

Assistant Technical Coordinator

  • Permanent
  • Oxfordshire
  • £30,000
Logo: Invision Recruitment

Great opportunity for a Assistant Technical Coordinator to join a Top Residential Contractor in Oxford.

Apply

Customer Care Operative

  • Permanent
  • Hertfordshire, Berkshire
  • £35,000 - £40,000
Logo: Invision Recruitment

A leading Construction company are recruiting for a Multi-Skilled Operative to cover sites in Reading to Rickmansworth.

Apply

Assistant CAD Draughtsman

  • Permanent
  • London
  • £23,000- £27,000
Logo: Invision Recruitment

Great opportunity for an Assistant CAD Draughtsman to join a family run business with a strong desire to offer fast track progression to their employees.

Apply

Trainee Buyer

  • Permanent
  • Hertfordshire
  • £20,000 - £23,000
Logo: Invision Recruitment

Seeking a Trainee Buyer to join a Top Construction Company. This is an excellent opportunity for an individual who is looking to get their career started in construction.

Apply

Assistant Site Manager

  • Permanent
  • Kent
  • £30,000- £35,000
Logo: Invision Recruitment

Opportunity for a Assistant Site Manager to join a General Contractor Specialising in construction, new design and build, major refurbishments and planned maintenance.

Apply
Image

Ready to work
with us?

Hello, I’m Tia from Invision Recruitment. How can I help you?

Back
Next
Loading...