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Customer Care Operative

Permanent
Hertfordshire, Berkshire
£35,000 - £40,000
Build

Job details

Customer Care Operative Required – Reading to Rickmansworth - Up To £40,000 + Company Van & Tools + Bonus + Full Benefits Package + Top Residential Construction Company

Invision are currently representing a leading Construction company who are recruiting for a Multi-Skilled Operative to cover sites in Reading to Rickmansworth. This is to carry out warranty repairs on new build properties.

Key Duties:

  • Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response.
  • Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling and all concrete repair work and minor roof repairs
  • Carrying out repairs of defects within occupied buildings and live environments.
  • Liaising with the Customer service teams, updating them on progress of works carried out.
  • Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times.
  • Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required.
  • Communicating with client representatives in a polite and professional manner.
  • Upholding the image of the company maintaining a professional and smart appearance at all times.
  • Occasionally supervising others to carry out works, inspecting the quality of work being carried out, adhering to health and safety procedures.
  • Time management, organizing days accordingly in order to get the most possible work done within the working day which includes overtime as and when required

What is in it for you?

  • A basic Salary up to £40,000
  • All travel fully paid for via Company Fuel Card / allowance
  • A Company Van
  • Company Tools
  • Contributory Pension Scheme – 10%
  • Private Healthcare Plan.
  • Performance Related Bonus starting at 5% of basic salary.
  • Life Cover Scheme
  • Trust Pilot Review Incentives - £150 Per Positive Review
  • 25 Days annual leave per year
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Sam Whitehead
Delivery Consultant - Minor/General Works
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